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United Airlines Multimedia Designer in Gurgaon, India

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Network Operations Control

The Network Operations department helps us run a safe, reliable airline, and includes careers in aircraft routing and dispatching, crew scheduling, air traffic control and more.

Job overview and responsibilities

Multimedia Designer duties include, but are not limited to the design, development, documentation, configuration management, project management, and production of graphics, audio, and video used in Network Ops training. Multimedia Designers may specialize in audio, visual, or graphic design, but may be assigned to perform other duties within the classification if properly trained. Multimedia Designers also participate in the research and evaluation of new technology used in training programs as requested. This is accomplished by working with subject matter experts from within the Network Operations Training Department as well as other company divisions. The training developed ensures compliance with regulatory requirements for the appropriate groups as required. The content collected and a script is produced, developed with interactive content including advanced graphics.

  • Work with SME (Subject Matter Experts) to develop precise effective training material

  • Create CBT content, both graphics and audio, into template for implementation

  • Testing application within LMS system to ensure capturing of progress and completion of lesson

  • Produce a training script based on reasearch, communication, documentation, and understanding of the training material

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.


  • Bachelor's Degree

  • 3+ years of experience with instructional design, educational technology or related field

  • Proven working experience in instructional design and with instructional technology with adult learning

  • Experience with the full range of web-based application testing, including: regression testing, and functional testing

  • Web Development experience specifically for eLearning delivery

  • Experience in testing web based applications using various platforms including Windows, Mac, Linux and browsers including IE, Netscape, Firefox and Mozilla

  • Demonstrates knowledge of the learning design cycle (ADDIE or SAM)

  • Possess Instructional System Design experience and design and apprpriate ISD model for Network Operations

  • Strong working knowledge of eLearning development tools preferred(i.e. Articulate Storyline II, Camtasia, Audacity, and ProTools etc.) and at least one Learning Management System

  • Comprehensive knowledge and demonstrated skill in Instructional Systems Design (ISD) and training program evaluation and administration

  • Leadership Development curriculum design and development

  • Knowledge of Best Practices in leadership learning and development

  • Excellent written and verbal communication skills

  • Proficient in Microsoft Office and Power Point

  • Must know how to use the following programs: - Adobe Master Collection CS6 (specifically): Adobe Photoshop, Adobe Media Encoder, Adobe After Effects, Adobe Illustrator, Adobe Premiere Pro, Adobe Flash Professional - Microsoft Word 2013/2016

  • Project Management

  • Articulate 360 Programs

  • Strong problem-solving skills, which include the ability to research issues to make an informed decisions

  • Excellent time management, decision-making and organizational skills

  • Excellent interpersonal and communication skills, written and verbal are required

  • High attention to detail

  • Ability to write effective copy, instructional text, audio scripts/video scripts

  • Must be legally authorized to work in India for any employer without sponsorship

  • Must be fluent in English and Hindi (written and spoken)

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position


  • Masters Degree

  • 3+ years of experience designing and developing engaging and effective adult learning programs preferred

  • Public Sector and Independent Consulting experience, a plus

  • Familiar with the following programs: - ActionScript 3 - JavaScript - HTML 5

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 28 Network Operations Control

Function: NOC / Dispatch / Scheduling - Management & Administrative

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled