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United Airlines Head of Human Resources IKC in Gurgaon, India

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Human Resources

The Human Resources team helps attract and recruit diverse talent and works to provide employees with competitive benefits, leadership resources and the support to be successful at United.

Job overview and responsibilities

This position is responsible for partnering with business unit leaders to define and deliver innovative, strategic initiatives and solutions that align with our Core4 values. Must be a thought leader in many areas, including but not limited to strategy, org design, employee engagement, diagnosing talent, training/coaching/mentoring, regulatory compliance and employee relations.

Responsible for providing HR leadership to influence strategic business decisions, guide and support for their client group. Establish and maintain strong partnership with assigned Business Partners. Collaborate with Senior HR Leadership and Business Partners to implement HR and business strategies/objectives.

  • Analyze, evaluate, develop and implement HR strategies to advance the organization forward including but not limited to, workforce planning and development, organizational development and performance, org design, HR employment practices, rewards and recognition strategies, diversity, employee relations and succession planning

  • Maintain knowledge of local market trends, best practices, regulatory changes and technologies in human resources, talent management and employment law

  • Evaluate for local implementation

  • Strategic leadership for human resources and talent acquisition including the management and development of HR/TA team members

  • Serve as a United representative within the community and work to build local relationships that will allow United to positively impact local communities while strengthening our overall brand

  • Build and maintain strategic partnerships with business client groups, both in India and US, to understand their department objectives and collaborate on implementation

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.


  • Bachelor's degree

  • 12+ years of progressive HR experience/Generalist experience with emphasis on business partnerships, direct experience supporting business leaders, employee advocacy, change activities, HR administration

  • 8+ years of management, 3+ year people leader experience

  • Excellent interpersonal communication

  • Highly effective at building partnerships and influencing leaders at all levels of an organization

  • Strong collaborator with other HR support teams and business partners

  • Experience at leading a high performing team focused on delivering business results

  • High level of HR and business acumen

  • Excellent interpersonal skills with the ability to build strong working relationships develop and deliver fair and equitable solutions

  • Excellent communication skills (written & verbal) with strong customer service orientation

  • Must be self-motivated and have an enhance ability to prioritize/plan and execute using good business judgment in a fast paced environment

  • Strong analytical skills

  • Well organized with the ability multi-task

  • Must be legally authorized to work in India for any employer without sponsorship

  • Must be fluent in English (written and spoken)

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position


  • Master's degree

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 70 Human Resources

Function: Human Resources and Labor Relations

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled