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United Airlines Intl Lead Sales Agent IRL in Dublin, Ireland

United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Our Values : At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.

With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.

Job overview and responsibilities

  • Lead, direct and coach UA personnel (CSRs)

  • Working in Airport Lobby, Gate and Baggage Service office

  • Entails working with the ground handler to supervise ramp for all united flights and ensuring vendor compliance with all security requirements and regulations

  • Meeting, boarding flights and assisting customers wherever required

  • Other duties including back office administration, full operational supervision to ensure the smooth and professional service to our customers, both internal and external

  • Full operation supervision and availability of vendors and ensuring compliance with all security and safety requirements and regulations

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.


  • High School Diploma or equivalent school leaving certificate

  • Minimum of 2-3 years previous work experience in airport operations

  • Proven track record of reliability

  • Professional image and appearance

  • Strong communication skills

  • Conflict resolution and decision making, with the ability to lead

  • Must be fluent in English (written and spoken)

  • Flexible approach to work standards and duties

  • Public contact / customer service experience

  • Must be able to live and work in Ireland without visa sponsorship or support

  • Must be able to work any shift/any day including holidays, weekends and/or nights in a 24 hour operation

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position


  • Bachelor's Degree

  • Working knowledge of the region

  • International GSC qualified

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 62 Airport Operations

Function: Sales

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled