United Airlines Reservations Sales and Services Representative - French Speaker - Part-Time in Buenos Aires, Argentina

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Customer Contact Center

The Customer Contact Center is the go-to contact for customers who have questions about their travel, their MileagePlus accounts and more. This department also helps customers book and manage reservations.

Job overview and responsibilities

  • Sells consultatively

  • Communicates information to customers regarding fares, rates, schedules, routings, travel documents (Visa/Passports, etc.), flight arrival and departure times or related services, in a pleasant, well-modulated voice and courteous manner

  • Resolves customer conflicts requiring handling or service

  • Arranges for ticketing and other special service

  • Notifies customers of flight irregularities and changes in schedule

  • Assists company employees in arranging business and personal travel plan

  • Operates computer terminal equipment to access, input and retrieve informatio

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Required

  • High School diploma/GED or equivalent

  • Must be at least 18 years of age

  • Basic computer skills required

  • Must be fluent in English, Spanish, and French (written and spoken)

  • Must be flexible to work any shift in a 24/7 operation including nights, weekends and holidays

  • Must be legally authorized to work in Argentina for any employer without sponsorship

Preferred

  • College degree

  • Prefer one year of experience in sales, customer contact, or other related work

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 56 Contact Centers

Function: Reservations - Line

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled